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About Us This web site is owned and operated by Sportsmoto Ltd (Sportsturbine) who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Sportsmoto Ltd (Sportsturbine)
1 Olde Stoneheath Court Hut Lane Chorley PR69EH United Kingdom
Phone: 0843 289 9681
Fax: 01257 274581
Email: sales [at] sportsmoto [dot] co [dot] uk



Company number: 6709642

WEEE Regulations

Under the Waste Electrical and Electronic Equipment Regulations distributors of electrical equipment, such as Sportsmoto Ltd , have a legal duty to take such equipment back when it becomes waste (called 'WEEE'). You can do this yourself rather than cost your self return postage of the Electrical goods to us after use by locating a re-cycling centre.

To find out where this is, please enter your postcode at www.recycle-more.co.uk

We are no longer registered for VAT from 10-10-14
Making A Purchase Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment and payment on account by prior arrangement

We accept Visa and Mastercard & any other cards accepted by Pay Pal Payments Pro

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Sportsmoto Ltd

We are no longer registered for VAT from 10-10-14
Shipping And Handling Shipping And Handling All our orders ship next day. We now have two services we can offer

1. Standard Parcels via the Royal Mail service. Normally 2-3 days delivery for standard parcel post
2. Royal Mail Special Delivery providing Next day delivery if orders are placed before 2pm in the afternoon. This provides full track and trace and insurance for UK deliverys only up to £500.00

We ship to Ireland, however additional shipping charges may be levied.

We ship to Europe by signed for post. Note that postage does not include insurance unless otherwise stated.

*Our Shipping costs vary according to the value of the goods shipped


Delivery Schedule Delivery Schedule We deliver your goods as soon as practical. We will inform you by e-mail prior to goods being shipped to you. Delivery is normally 2-3 days from confirmation your order can be fullfilled. if the item is in stock next day delivery can be actioned.

Tracking a parcel can be enabled using your log in account
Back Orders Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Full terms and conditions of sale apply.

Payment must be made by Pay Pal account / Credit Card or Google Checkout in all cases for back orders

Even as we try to ship within 24 hours, there may be delays caused outside our influence. When we ship out the order we will not bear the responsible which package delay form foreign customs to customer's house or office. Sportsmoto does not guarantee constant availability of all products we carry.

In case of a backorder, we will ship the backordered item(s) immediately upon availability unless otherwise instructed by you using standard Mail . Foreign customs charges and import cost for shipments to addresses are not included the responsibility of the customer.

Special Sale prices may be withdrawn at any time without notice.

We are not responsible for price errors on our web site. All product descriptions and specifications are subject to change without notice
Tax Charges We are no longer registered for VAT from 10-10-14
Credit Card Security Credit Card Security We use Pay Pal Virtual Terminal & Pay Pal Payments Pro for all our web based credit card sales or Google Checkout Payments where requested.

Sportsmoto Ltd does not store any cardholder Credit Card data or financial information in electronic format. We are registered with the ICO under the data protection act.

Our site is HTTPS safe for checkout
GuaranteeJet Joe Engine Sales and Service

Warranty Information - Combos and Complete Turbines

Sportsturbine.com will cover the repair costs (including replacement spare parts) of a failure that is the direct result of defect parts and/or workmanship. Our warranty covers all internal items including shaft, compressor, turbine wheel, ECU; fuel Injectors and remaining internal parts.

If you have a breakdown which is not a spare part 'self serviceable' the component can be returned to Sportsturbine for a complete inspection and repair of the component or turbine.

The unit can be repaired and re- balanced (if required) and posted back to the customer, postage paid in UK and Europe (Not in other country's outside Europe) . You are advised to insure every unit shipped to Sportsturbine for the replacement cost of the Turbine value and also for the replacement cost of any additional items that may be included, for example, FADEC ECU, Solenoid, fuel pump, etc.

After your turbine has been fully inspected. And if necessary, the customer is contacted to discuss the full details of the necessary repair.

Parts are warranted for One year against manufacturer defects and damages to the motor caused by defective parts. (This is a special One Year Warranty authorised by Jet Joe China that Sportsturbine can effect for you *)

The warranty does not cover the cost of labour to repair a kit unit; however, dependent on the type of the failure, Sportsturbine may at its discretion consider covering labour costs to repair a turbine. In the event of a turbine failure, the turbine should be shipped to Sportsturbine for a free Inspection. Certain parts are provided free of cost. Our Labour estimate is provided upon request from Sportsturbine

Shipping Charges

It is a customers responsibility for shipping any faulty turbine to Sportsturbine . Under certain circumstances we may consider paying for the return shipping.

A product return number (PRN) is required for each unit shipped to Sportsturbine the (PRN) number is used to identify the Turbine and to alert our service department of what problems are causing issues with the returned turbine. If a turbine is sent without an (PRN) number, the process of repair for the turbine or ECU for example and return of the Turbine may result in return delays.

Accessories

ECU, Solenoids, starter motor, thermocouple and fuel pump are covered under a 1 year replacement warranty. In the event that these devices fail, Sportsturbine will replace the defective item after inspection (return the faulty part to us)

Limitations - Spoortsturbine will not cover failures and/or resultant damages due to crashes, user neglect or failure to run the specified amount and recommended type of turbine oil in the engine.

*The standard warranty via JetJoe Ltd. Direct sales (China) is only 6 months duration.

Sportsturbine has been authorized to provide 1 year service and parts under our sales program. Please contact Sportsturbine with any questions about purchase of a JJ engine . NETQUOTEVAR:LINK

All products are sold under this warranty and disclaimer

The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by Sportsmoto Ltd . User is required to read all instruction manuals and follow the manufacturers guidelines. Sportsmoto Ltd cannot accept responsibility for injury and/or crash damage or loss of kits, or accessories, parts and materials that occurs during the use of any radio-controlled model.

Great Care should be taken when using RC Helicopters, Jet Turbines or any products related to RC Models. If you have questions or concerns contact us sales@sportsmoto.co.uk here Limits of Responsibility.

We accept NO responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error.

We accept no responsibility for crash damage occurring during the use of a radio-controlled model.

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components. Fuses must be used with all electrical components where indicated (example: speed controllers).

Sportsmoto Ltd is not responsible in any way for any and all bodily injurie(s) and/or property damage that may occur from the use of or caused by in any way the lithium Polymer and NiCd / NiMH cells/packs or engines or parts sold by Sportsmoto Ltd
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0843 289 9681 (International +44 0843 289 9681) or fax us on 01257 274581 or write to us at 1 Olde Stoneheath Court Hut Lane Chorley PR69EH United Kingdom
Privacy Policy Privacy Policy Sports Moto Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at info@sportsmoto.co.uk

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

PCI Policy Information Level 4 Compliance

Sportsmoto confirms that the third party service provider we use is PCI DSS compliant.

Sportsmoto does not store any cardholder Credit Card data in electronic format.
Returns Policy Returns Policy You must also provide an orginal purchase order no from the top of your invoice to us before any warranty or refunds can take place .

Refund of Pay Pal Pay Pal Payments Pro & Google Checkout Payments or Credit Card

The customer has the right to cancel within seven days of placing an order on this web site or seven days of receipt of the goods (whichever is the longer). If a customer cancels an order we will return his or her payment subject to the goods being returned in the same condition as they where purchased from us. you must comply with the Terms & Conditions of this web site.

Parts ordered in error have to be returned at the customers expense and if incorrectly ordered will attract a 15% re-stocking fee charged to your credit card.


Warranty Information

See GUARANTEE for terms and conditions

We are not responsible for accidental damage to the product in transit or loss in transit by the shipping company. We will on your behalf track parcels and do our best to help with lost parcel location

Due to customer seller protection we now mark certain items with a security pen and check on return of goods the security marks are in place by ultra violet light. If the original security marks are NOT preset we may refuse warranty claims.

All products are sold under this warranty and disclaimer

The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by Sportsmoto Ltd . User is required to read all instruction manuals and follow the manufacturers guidelines. Sportsmoto Ltd cannot accept responsibility for injury and/or crash damage or loss of kits, or accessories, parts and materials that occurs during the use of any radio-controlled model.

Great Care should be taken when using RC Models and Model turbines . If you have questions or concerns contact us sales@sportsmoto.co.uk here Limits of Responsibility.

We accept NO responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error.

We accept no responsibility for crash damage occurring during the use of a radio-controlled model.

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components. Fuses must be used with all electrical components where indicated (example: speed controllers).

Sportsmoto Ltd is not responsible in any way for any and all bodily injurie(s) and/or property damage that may occur from the use of or caused by in any way the lithium Polymer and NiCd / NiMH cells/packs or model turbine engines sold by Sportsmoto Ltd
Remittance Terms Payment for goods must be made before shipping commences we use Credit Cards, Pay Pal and IBAN Bank Transfer options

We are no longer registered for VAT from 10-10-14

Sportsturbine is part of the Sportsmoto Ltd Company